Wholesale Policy

1. Ordering & Minimums

Minimum Opening Order: $900 AUD (or local currency equivalent) for new accounts.
Minimum Re-order: $500 AUD.

2. Pricing & Brand Protection (RRP Agreement)

To maintain the integrity of Marie Louise de Monterey and support our collective online ecosystem, all retailers must adhere to our Recommended Retail Price (RRP) policy.

Price Pegging: Products may not be advertised or sold below the current RRP listed on our official wholesale price unless explicitly authorised by us in writing.
End-of-Season Sales: Retailers are permitted to participate in seasonal markdown periods (e.g., end-of-summer/winter clearances), but these discounts cannot begin earlier than the seasonal sales dates and established sale dates.
Violations: Failure to comply with RRP guidelines undermines our direct-to-consumer channel and other boutique partners. Consistent violations will result in the immediate termination of the wholesale account.

3. Payment Terms (Net 30)

We value long-term partnerships and offer flexible payment structures to approved accounts.

First Orders: New accounts must pay upfront (Pro-forma) via credit card or bank transfer before stock is dispatched.
Net 30 Terms: Upon successful completion of your first two orders, retailers may apply for Net 30 terms. Approved accounts must settle invoices within 30 days of the invoice date.
Late Payments: Overdue accounts will incur a 2% monthly interest fee, and subsequent shipments will be held until the balance is paid in full.

4. Shipping & Delivery

FOB (Free on Board) Origin: All shipping costs, duties, customs clearances, and taxes are the sole responsibility of the retailer.
Domestic (Australia): Shipped via standard courier.
International: Shipped via DHL/FedEx. International stockists are legally responsible for importing the goods into their respective countries, including handling customs/Tax.

5. Faults, Damages & Returns

Because our garments feature delicate embroideries, hand-drawn prints, and natural fabrics, minor natural variations are normal. However, structural flaws are handled strictly:

Inspection Window: Retailers must inspect shipments and report any transit damages or manufacturing faults within 7 days of delivery.
Process: Email us clear photos of the issue. Return of the faulty garment can be requested at our discretion. Approved faulty items will be replaced. If a replacement is unavailable, a credit note will be issued toward your next invoice.
Change of Mind: We do not accept returns for buyer remorse or unsold inventory.